IMPORTANT PATIENT INFORMATION
The practice does not tolerate abusive behaviour against any member of staff. This includes comments made on social media ie. Facebook, Twitter etc.
From 1 April 2013 Repeat and Acute Re-issue prescriptions will be ready for collection 48 working hours after order is received.
PLEASE NOTIFY RECEPTION OF ANY CHANGES OF ADDRESS OR OTHER DETAILS.
It is also important that you notify the hospital of any changes in your details. If you have changed your address or name, or phone number or your GP please phone Altnagelvin Hospital on 02871 345171 extension 3446 or 3447 so that your appointment etc is sent to the correct address
Cancelling your Appointment
If you are unable to attend an appointment with one of the doctors or nurses, please cancel your appointment. You can telephone or use the cancel appointment facility on our website.
By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.
WHEN WE ARE CLOSED:
Patients with an urgent medical condition, which cannot wait until the surgery is open, may contact the Out-of-Hours Service—WESTERN URGENT CARE— by phoning
02871 865 195
Phoning for Test Results
Please phone for all results between 2pm and 4.45pm on 028 777 66354.
MB BCh BAO MRCGP DRCOG DCH DFFP
Qualified Belfast 2003
Special Interests include gynaecology, family planning, diabetes, mental health and respiratory medicine
The practice’s nurses Lisa, Bronagh and Pamela manage the treatment room Monday to Friday from 9.00am to 12 noon and between 3.00 pm and 5.45pm. Diane is the healthcare assistant.
Health Care Assistant
Kay, Allison, Nicky, Lucinda and Alison make up our reception and administrative staff. They are the first point of contact in our Primary Care Team and offer a friendly welcome. They are there to help you to get the best care we can offer.
Our midwives provide care and advice during your pregnancy and in the first 10 days following delivery. They are present during antenatal clinics at the Medical Centre and visit you at home postnatally.
The health visitors are specially trained to give health advice in matters relating to family and child health. They assess children’s development and are involved with the doctors in the weekly child health clinic held at the practice.
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