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Noticeboard

13th June 2017

We wish to bring to your attention that some practices have received bogus calls purporting to be from 'the practice' and asking them questions about medical conditions and current medications.

When the patients ask for further clarification from the caller they are told “Your Health Centre” and in one case the Health Centre was named.  The patients queries resulted in the call being ended abruptly.

PLEASE REMAIN VIGILANT - IF YOU ARE CONCERNED PLEASE END THE CALL AND CONTACT RECEPTION.

IMPORTANT PATIENT INFORMATION

The practice does not tolerate abusive behaviour against any member of staff.  This includes comments made on social media ie. Facebook, Twitter etc. 

 

From 1 April 2013 Repeat and Acute Re-issue prescriptions will be ready for collection 48 working hours after order is received.

 

PLEASE  NOTIFY RECEPTION OF ANY CHANGES OF ADDRESS OR OTHER DETAILS.

 

It is also important that you notify the hospital of any changes in your details.  If you have changed your address or name, or phone number or your GP please phone Altnagelvin Hospital on 02871 345171 extension 3446 or 3447 so that your appointment etc is sent to the correct address

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please cancel your appointment. You can telephone or use the cancel appointment facility on our website.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

WHEN WE ARE CLOSED:

Patients with an urgent medical condition, which cannot wait until the surgery is open, may contact the Out-of-Hours Service—WESTERN URGENT CARE— by phoning

02871 865 195

 Phoning for Test Results

Please phone for all results between 2pm and 4.45pm on 028 777 66354.

 

WINTER PRESSURE CLINICS

The practice employ locum doctors to hold extra surgeries to help with the pressures of winter ailments when funding permits.

ANTENATAL CLINIC

pregnant1Every Wednesday from 9.00 to 10.30 am by appointment.

POSTNATAL EXAMINATIOINS

By appointment

WELL PERSON ASSESSMENT

Carried out by our practice nurses by appointment. Patients are notified by post if an assessment is due.

CHILD HEALTH CLINIC

vaccVaccinations and development checks. Wednesday 1.30 to 3.00 pm.

DIABETIC CLINIC

This operates on selected mornings by appointment. Examination and advice is provided covering all aspects of diabetics care.

ASTHMA/CHEST CLINIC

inhaler2This clinic carried out by the Practice Nurses by appointments. Education, advice and supervision of treatment is offered.

CERVICAL SMEARS

Our practice nurses are fully trained to carry out smears. You will be notified when your next smear is due.

MINOR SURGERY

A full range of minor surgical procedures is available by appointment.

MINOR INJURY

Minor injury assessment and management is available in the treatment room.

NEW PATIENTS ASSESSMENT

All new patients will be asked to make an appointment for a health screening assessment. We feel this is a valuable check-up and would strongly advise you to attend.

FAMILY PLANNING SERVICES

By appointment

CARDIOVASCULAR CLINIC

By appointment

HYPERTENSION CLINIC

By appointment

LIFESTYLE and SMOKING CESSATION

By appointment

OVER 75s

Patients who are aged 75 or over and have not seen a doctor in the last 3 years are asked to make an appointment or request a home visit for a routine check up.

 

 
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