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Noticeboard

 IMPORTANT PATIENT INFORMATION

The practice does not tolerate abusive behaviour against any member of staff.  This includes comments made on social media ie. Facebook, Twitter etc. 

 From 1 April 2013 Repeat and Acute Re-issue prescriptions will be ready for collection 48 working hours after order is received.

 PLEASE  NOTIFY RECEPTION OF ANY CHANGES OF ADDRESS OR OTHER DETAILS.

 It is also important that you notify the hospital of any changes in your details.  If you have changed your address or name, or phone number or your GP please phone Altnagelvin Hospital on 02871 345171 extension 3446 or 3447 so that your appointment etc is sent to the correct address

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please cancel your appointment. You can telephone or use the cancel appointment facility on our website.

By giving us as much notice as you can you are helping us to make sure that someone else is given your slot.

WHEN WE ARE CLOSED:

Patients with an urgent medical condition, which cannot wait until the surgery is open, may contact the Out-of-Hours Service—WESTERN URGENT CARE— by phoning

02871 865 195

 Phoning for Test Results

Please phone for all results between 2pm and 4.45pm on 028 777 66354.

 

If you require any vaccinations relating to foreign travel you need to complete the form available at reception.  You will need to include dates of travel and details of which countries and areas within those countries you are visiting to determine the vaccinations required.  There is further information about countries and vaccinations required on the links below

Europe Europe & Russia North America North America
Central America Central America india South America
egypt Carribean lithuania Africa
bulgaria Middle East poland Central Asia
china East Asia china Australasia and Pacific
 

It is important to complete the form as early as possible  - at least 6 weeks before you travel - as an appointment may be required with the practice nurse to have any of the vaccinations administered.  Your appointment  needs to be at least 2 weeks before you travel to allow the vaccines to work.

Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge.  This is because travel vaccination is not included in the services provided by the NHS.


Travel Health Questionnaire

To help us offer the appropriate advice, please fill out the online form and leave in at reception for the doctor.

clock2Travel Questionnaire

 
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